Quality Policy
OUR FEATURES:
- To identify the needs of the customer and to offer customized solutions to increase his satisfaction and loyalty;
- To guarantee availability and prompt products delivery;
- To guarantee the respect for both the individual and the community concerning about work health and safety and environmental protection;
- To improve the performance of the supplied products by guaranteeing the expected requirements and an added value.
The know-how, in all the years of activity of the Organization , has evolved and developed focusing on specific areas.
The management has always considered Quality as a key element of its strategy and promoted at all levels, a constant and enduring task.
The careful market analysis, the process approach and the strategic planning of resources enable the Organization to provide regularly high-quality personalized products and services that make us qualified representatives.
Our daily work focuses on:
- the value of the Worker as a valuable resource for the organization and for the quality of our products
- the value of Professionalism, as an essential tool of our daily activities;
- the value of Seriousness and Transparency, which guide our actions;
- the value of Quality, as the primary production method for our services and products;
- the value of Respect and the Full application of regulatory compulsory and voluntary requirements.
“ Zappa Enterprise Srl shares this philosophy with its customers, suppliers and collaborators, certain that only the observance of these principles can build an efficient and effective value chain and a partnership of trust, respect and mutual satisfaction. ”
Zappa Enterprise Srl